Your privacy is paramount to awan22. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our online betting platform.
Last Updated: January 2026This Privacy Policy governs the collection, processing, storage, and protection of personal data provided by users of the awan22 online betting platform (https://awan22.cam). By creating an account, accessing our services, or interacting with our platform in any way, you acknowledge that you have read, understood, and consent to the data practices described in this policy.
awan22 is committed to protecting your privacy and ensuring that your personal information is handled in accordance with applicable data protection regulations and industry best practices. We collect only the information necessary to provide our services, ensure account security, comply with legal obligations, and improve your gaming experience.
This Privacy Policy applies to all personal data collected through our website, mobile applications, customer support channels, and any other interaction with awan22 services. If you do not agree with the terms of this policy, please discontinue use of our platform immediately.
awan22 collects various types of personal information to provide, maintain, and improve our services. The categories of data we collect include:
When you create an account with awan22, we collect:
To comply with anti-money laundering regulations and prevent fraud, we require identity verification through Know Your Customer (KYC) procedures. This includes:
To process deposits and withdrawals, we collect:
To enhance your experience and ensure responsible gaming practices, we track:
When you access awan22, we automatically collect:
When you contact our support team, we retain:
awan22 processes your personal data for the following legitimate purposes:
Note: You can opt out of marketing communications at any time by adjusting your account preferences or clicking "unsubscribe" in promotional emails. This does not affect essential service-related communications.
awan22 does not sell your personal information to third parties. However, we may share your data with trusted partners and service providers under strict confidentiality agreements in the following circumstances:
All third-party service providers are contractually obligated to maintain the confidentiality and security of your data, use it only for the specified purposes, and comply with applicable data protection laws.
We may disclose your information when required by law or in good faith belief that such action is necessary to:
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.
awan22 implements industry-leading security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
Your Role in Security: While we implement robust security measures, you also play a critical role in protecting your account. Never share your password with anyone, use a strong unique password, log out after each session on shared devices, and report any suspicious activity immediately to [email protected].
awan22 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
| Data Type | Retention Period |
|---|---|
| Account registration information | Duration of account activity + 5 years after account closure |
| KYC verification documents | 5 years after account closure (regulatory requirement) |
| Financial transaction records | 7 years after transaction date (anti-money laundering requirement) |
| Betting history and gaming data | 3 years after last activity for audit purposes |
| Customer support communications | 2 years after last interaction |
| Marketing consent records | Duration of consent + 2 years |
| Technical logs and analytics | 12 months |
After the retention period expires, personal data is securely deleted or anonymized such that it cannot be associated with you. If you close your account, we will retain necessary information to comply with legal obligations but will remove your account from active systems.
Under applicable data protection regulations, you have the following rights regarding your personal information:
You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of your request.
If any of your personal information is inaccurate or incomplete, you have the right to request correction. You can update most information directly through your account settings, or contact our support team for assistance.
You may request deletion of your personal data under certain circumstances. However, this right is not absolute — we may be legally required to retain certain information for regulatory compliance, fraud prevention, or to resolve disputes.
You can request that we limit how we use your personal data in certain situations, such as when you contest the accuracy of your data or object to our processing activities.
You have the right to receive your personal data in a portable format and transmit it to another service provider where technically feasible.
You can object to our processing of your personal data for direct marketing purposes at any time by adjusting your communication preferences in your account settings or clicking "unsubscribe" in marketing emails.
Where we process your data based on consent (e.g., marketing communications), you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing based on consent before withdrawal.
To exercise any of these rights, please contact our Data Protection team at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days and may require identity verification before processing your request.
awan22 uses cookies and similar tracking technologies to enhance your experience, maintain session state, and analyze platform usage. Cookies are small text files stored on your device when you visit our website.
You can manage cookie preferences through your browser settings. However, disabling essential cookies may prevent you from using certain features of the awan22 platform.
While awan22 primarily serves Indonesian players, some of our service providers and data processing infrastructure may be located outside Indonesia. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:
awan22 services are strictly intended for adults aged 21 years and older. We do not knowingly collect personal information from individuals under 21. If we become aware that a user is under the legal age, we will immediately close the account, void any transactions, and delete all associated personal data.
If you believe a minor has created an account or provided personal information to awan22, please contact us immediately at [email protected] so we can take appropriate action.
awan22 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. The "Last Updated" date at the top of this page indicates when the policy was last revised.
We will notify you of material changes by:
Your continued use of awan22 services after policy changes indicates your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our Data Protection team:
Our customer support team operates in Indonesian and English. We aim to respond to all privacy-related inquiries within 48 hours and resolve data rights requests within 30 days as required by law.
All your data is protected with bank-grade encryption technology during transmission and storage.
We never sell your personal information to third parties. Your data is used solely to provide services.
Our data handling practices comply with anti-money laundering regulations and industry standards.
Access, correct, or delete your personal data at any time. You have full control over your information.
Our dedicated support team is available 24/7 to address your privacy concerns
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